Did you have a flood at home that drenched your carpet? We’re happy to help. It would be easier to address the situation if we find out first all the details of the problem. Some factors, like the source of the leak and water quality, will greatly affect what service we can provide.
Our strategy for dealing with your flooded carpets will be influenced by waters cleanliness and if it’s clean or contaminated.
Usually, if the carpets were doused with clean water, say a leak from the sink, spill from the tub. Or even clean toilet water, we can deal with the situation without hassle. Then we’ll go on clean the carpets the way we usually do plus add on deodorization and sanitation.
However, if your carpet was submerged with contaminated water like from a sewage or waste matter. There’s nothing much that we can do. We would not want to risk health concerns so expect that the carpet will most likely need to be replaced completely.
We can usually book you in for our service instantly if the flooding is not that concerning and if you’ll only need our usual carpet cleaning. But if we find that the damage is large-scale, expect that it might take a bit longer, more so if there are insurance companies that need to be dealt with.
Looking to book in your cleaning right now? Call us on (631) 212-0900